Part-time Med Admin

Part-time Medical Administration Assistant 

● Pay range: starting at $16/hour DOE 

● Part-time, W2 position 

● 6-hour day shifts, 2x a week 

● No weekends 

● Work location: in-person, Chittenango NY 13037 

● Company website: www.imofcny.com 

Mission/Purpose: 

This is a unique position in that the Medical Administrative Assistant will be working directly with an impactful team of integrative health and wellness advocates in an integrative medicine practice in Central New York, providing client-facing support at the front desk, completing various administrative duties related to the practice, and join a collaborative team that operates on truth and integrity. 

Our Company Core Values 

● Truth and integrity 

● Health Participant Focused 

● Strong work ethic 

● Shared owner mentality 

● Use of intuition 

● Value of multiple healing modalities 

Accountabilities: 

• Encode incoming lab reports and regularly update patient charts. 

• Ensure charts are prepared for practitioners next day appointments, send to team members for proper chart prep if not. 

• Execute on tasks from either of our health practitioners.

• Answer phone calls as they come in and return missed phone calls within the next 24 hours or next business day. 

• Check and reply to emails and correspondence within 24 hours during normal business hours. 

• Log all standing tasks from any patient communication onto Cerbo for progress tracking and completion. 

• Check people in and out of the office, take payment, and schedule follow-up appointments. 

• Fax documents as needed 

• Take orders from patients for supplements and package supplements for shipment to the patient. 

• Before ending a work day, decide on 2 tasks you will execute on the following business day. 

• Maintain cleanliness of the office floors, desks, and waiting area 

What technical knowledge do you have to perform in your role? 

Required 

• Google Suite (Drive, Docs, Sheets, Slides) 

• Microsoft Office (Office 365, Outlook, OneDrive) 

Preferred 

• Slack 

• Zoom 

• Cerbo (EMR) 

Qualifications (Must haves): 

• At least 1 year in customer service or similar client-facing role 

• Proficient in using modern technologies (laptops/computers, some tech software)

• Loves task and project organization and systems 

• Consider follow-through a personal strength 

• Is a self-starter and can complete tasks with minimal supervision

Qualifications (Nice to haves): 

• Integrative medicine/natural healing experience or interest 

• Experience using Cerbo (EMR) 

Job Information: 

Benefits: 

• Employee discounts on supplements and practitioner visits 

• Flexible schedule 

• Free parking 

• No weekend or night shift 

Physical setting: 

• Integrative Medicine practice 

Weekly schedule: 

• Business hours are Monday through Thursday, 8am-4pm on most days 

Leadership/Self-Direction Responsibility 

It is expected that the Medical Admin will perform any function asked of them knowing that they will never be asked to do anything that is illegal, immoral, or unethical. We stand by the vision of the organization to provide an atmosphere of continuous learning and of mutual support where everyone bands together as a team to provide the utmost care to our patients while honoring each other. 

Equal Opportunity Employer 

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

As an equal opportunity employer, Integrative Medicine of Central New York complies with all

applicable laws, rules and regulations preventing discrimination against job applicants based on: race, ethnicity, religious beliefs, gender, gender identity, age, veteran status, marital status, physical challenges, or any other relevant factor.